So, What to Look Out for When Picking a Window Company?
Choosing the right installer is just as important as selecting the right windows. With so many providers offering similar products, it’s normal to ask: what to look out for when picking a window company? Whether you’re replacing old windows, upgrading for energy efficiency, or installing windows for a new build, the company you choose will impact everything from compliance and cost to the final finish.
This blog outlines the key factors to consider before committing, helping you avoid common pitfalls and make a confident decision.
1. FENSA Registration
The first thing to check is whether the company is FENSA-registered. This guarantees that any replacement windows are installed in compliance with UK Building Regulations, covering areas like ventilation, energy performance, and safety glazing. It also means you’ll receive a certificate—something you’ll need if you sell your property in future.
To verify registration, use the FENSA installer checker. Alternatively, you can refer to the LABC for broader guidance on compliance during renovation projects.
2. Local Reputation and Experience
Always choose a company with a proven track record and established reputation in your area. Companies that regularly work on properties like yours—whether heritage homes or modern extensions—are more likely to deliver a smooth, problem-free experience.
Signs of a reliable local company include:
- Positive reviews from customers in your area
- A visible portfolio of completed work
- Clear communication and aftercare policies
- Transparent pricing and timelines
A trusted name like Skyway Windows, based in Surrey, has built its reputation on reliable service, quality installation, and honest advice.
3. Wide Range of Window Styles
A good window company should offer a broad selection of styles and materials to suit various properties. Limited choice could suggest off-the-shelf solutions rather than tailored advice.
Look for companies offering:
- Casement windows – A reliable, all-round style for most homes
- Sash windows – Ideal for period homes and traditional aesthetics
- Flush windows – Great for modern homes with clean lines
- Bay windows – Adds depth, space, and light to any room
The ability to match window style to architecture is a clear sign the company takes its role seriously.
4. Energy Efficiency and Certification
The company should offer A-rated windows, ideally certified by the BFRC, to ensure long-term energy savings and compliance with current standards. Ask about:
- U-values
- Glazing options (double or triple)
- Low-emissivity coatings
- Thermal breaks in frames
Better insulation doesn’t just reduce your heating bill—it improves comfort and raises your home’s EPC rating.
5. Transparent Pricing
Avoid companies that give vague pricing or avoid written quotes. A professional window company will provide:
- Clear, itemised estimates
- No hidden costs
- Defined payment terms and schedules
- Guarantees and warranty documentation
Be cautious of extremely low quotes. They often indicate poor-quality materials, rushed installation, or hidden charges.
6. Full Product Range for Home Upgrades
If you’re planning broader home improvements, it makes sense to work with a company that can supply and fit doors and other glazing products alongside your windows. This ensures design consistency and saves time.
Products to consider include:
- Composite entrance doors – Secure, stylish, and energy efficient
- Aluminium patio sliding doors – Ideal for garden views and access
- Aluminium bifold doors – A smart addition for open-plan living spaces
Bundling products can also lead to cost savings and a more coordinated design outcome.
7. Customer Service and Aftercare
A good company doesn’t disappear after installation. Make sure your window installer offers:
- Post-installation support
- Clear communication during the project
- Quick response to queries or concerns
- Long-term warranties on both products and labour
Strong aftercare shows the company values long-term client satisfaction, not just quick sales.
Why Skyway Windows Ticks Every Box
At Skyway Windows, we make choosing a window company straightforward. With over a decade of experience across Surrey and surrounding areas, we offer:
- All major styles including casement, sash, flush, and bay windows
- FENSA-certified installations for legal compliance and peace of mind
- Energy-efficient, A-rated products backed by expert advice
- Full transparency on pricing, timelines, and aftercare
- A wide range of accompanying products including doors and glazing solutions
If you’re wondering what to look out for when picking a window company, we’ll be happy to offer clear, pressure-free guidance. Contact us today to arrange a free quote.
